Salon intelligence
The intelligent layer that carries a modern salon; not salon software, a new category.
Glossary
The language of salon intelligence.
A few terms come up again and again with us. Here they are, calmly explained, so that we are talking about the same thing.
The category
The terms Saloncare occupies.
Salon memory
The ability to remember every guest, every formula, every recommendation.
Salon sovereignty
Being led without depending on the day's form, staff changes or whether the owner is in.
Salon in sync
Every chair, every stylist, every recommendation held to the same standard.
The product
What the system is called.
Sam
The co-pilot in the consultation: listens, gives the treatment guidance, recommends home care from the facts; never decides. Hands free with “Hey Sam”.
The tablet at the chair
Live consultation at the chair: photo analysis, before and after, the consultation form.
Saloncare® Pro
The stylist's tool: treatment plan, mix, colour formula archive, the day at a glance.
The cockpit
The owner's view: revenue per chair, stock, staff, no-shows, reviews.
Operations and numbers
What counts behind the chair.
No-show
An appointment nobody turned up for; more than a gap in the calendar, a measurable loss.
Revenue per chair
The honest metric: it is not the full salon that counts, it is the position that carries.
Rebooking
The next appointment, fixed before the guest leaves; one visit becomes the next.
Sell-through
What is really used, rather than what was ordered; the honest figure between salon and manufacturer.
Resupply with warning
Sam sees from consumption what is running short and suggests what to reorder; you order as you always have.
Chair rental
Self-employed inside someone else's salon; a small business of your own under one roof.
Law and security
What trust is made of.
GDPR
The General Data Protection Regulation; Saloncare processes data sparingly, with servers in Germany.
GoBD
German principles for proper bookkeeping; traceable and audit-proof where required.
DPA
A data processing agreement under Article 28 GDPR; it governs how we process data on your behalf.
Subprocessor
A service provider we use to deliver the service; listed transparently.
Questions
Frequently asked questions.
What exactly does salon intelligence mean?
The intelligent layer above your salon. It remembers, advises and does the maths alongside you; today above your till and your calendar, with the goal of being your one system one day.
Is Saloncare a CRM?
No. A CRM is a client database. Saloncare is an operating system with a memory that connects far more than contacts.
The world's best salons run on Saloncare®.
GDPR compliantEncryptedServers in GermanyAudit ready