Help · Billing

Billing, clear and calm

You should know what Saloncare costs, what appears on the invoice and how you can change or cancel at any time. This page brings together plans, invoicing, VAT and add-ons, with no small print between the lines.

The plans

One plan per salon size

Saloncare grows with your salon. You start where you stand today and switch when a chair or a location is added. All prices are per month and exclusive of VAT.

Solo · €99

For freelancers and chair renters: salon memory, online booking and Sam, mobile from your iPhone.

Salon · €99 + €49 per position

For a team across several chairs. A shared memory, roles for stylists and the cockpit for the owner.

Salon · example with 8 positions

€491 per month: eight positions, one system. The plan grows position by position with your business.

Chain and enterprise · on request

For several locations under one brand. A cockpit across locations, consistent roles and consolidated reporting.

Enterprise · on request

For groups with particular requirements around contracts, security and manufacturer connections. We put the package together with you.

Invoices

What appears on the invoice

Saloncare bills monthly, in advance for the coming billing period. With every payment you receive a proper invoice with VAT shown separately, which you download straight from your account. All invoices sit together in the cockpit under Billing, so your bookkeeping always has access.

Payment is by SEPA direct debit or card. You store your payment method once; after that billing runs automatically, without you having to think about due dates. If your plan changes mid-month, we settle the difference pro rata, so you only pay for what you used.

The invoice carries your salon details, your VAT identification number if stored, and a sequential number. That meets the requirements for a proper incoming invoice for your bookkeeping.

VAT

Tax, properly shown

For salons in Germany we show statutory VAT on every invoice; the plan prices quoted are net, that is, exclusive of VAT. You can reclaim the VAT shown as input tax in the course of your business, provided you are entitled to do so.

If you store your VAT identification number in the cockpit, it appears on the invoice. For salons in other EU countries with a valid VAT ID the reverse charge procedure applies where relevant; the tax liability then passes to you, and the invoice states this accordingly.

This describes the normal case and does not replace tax advice. For questions about how it applies in your particular case, please speak to your tax adviser.

Add-ons

What you can add

The plans cover the core. Individual add-ons are booked when your salon needs them, and dropped when it does not.

monthlybilled in advance, cancellable at any time
pro ratasettlement when the plan changes mid-month
€0setup fee in the standard plans
  • Additional chairs beyond the scope of your plan, billed monthly per position
  • Further tablets at the chair, if you want to equip more stations than your plan provides for
  • Extended reporting in the cockpit, for deeper insight into follow-up revenue and consistency
  • The manufacturer connection, so product recommendations and resupply run inside the system
  • A personal setup session, already included for chain and enterprise, available as an add-on in the other plans
  • Extended support with shorter response times for chains and enterprise

Changing and cancelling

Flexible at any time

You change your plan at any time in the cockpit, up or down. An upgrade takes effect immediately, a downgrade at the start of the next billing period; in both cases we settle fairly, pro rata. So you always pay for what you are currently using.

The standard plans run monthly and can be cancelled to the end of the current billing period. There is no minimum term beyond the month, unless an annual contract has been expressly agreed, for instance in the enterprise package. You trigger the cancellation yourself in the cockpit; a confirmation arrives by email.

After cancellation your salon memory stays available until the end of the paid period. You can export your data beforehand, so your history stays with you. We do not pass your data on and do not keep it after expiry any longer than retention obligations require.

Questions

Frequently asked questions.

Which plans are there and what do they cost?

There are three tiers: Solo at €99 per month, Salon at a €99 base fee plus €49 per working position, and chain and enterprise on request. All prices are per month and exclusive of VAT, and the figures are examples for each salon size.

Are the prices net or gross?

The plan prices quoted are net, that is, exclusive of statutory VAT. We show VAT separately on every invoice, so you can reclaim it as input tax if you are entitled to do so.

How and when is billing done?

Saloncare bills monthly in advance, by SEPA direct debit or card. You store your payment method once, after which billing runs automatically. With every payment you receive a proper invoice in the cockpit.

Where do I find my invoices?

All invoices sit together in the cockpit under Billing and can be downloaded there. They carry your salon details, a sequential number and VAT shown separately, so your bookkeeping can work with them directly.

Can I change my plan?

Yes, at any time in the cockpit, up or down. An upgrade takes effect immediately, a downgrade at the start of the next billing period. If you switch mid-month we settle the difference pro rata.

Is there a minimum term?

The standard plans run monthly and can be cancelled to the end of the current billing period. A minimum term beyond the month exists only where an annual contract has been expressly agreed, for instance in the enterprise package.

How do I cancel, and what happens to my data then?

You cancel yourself in the cockpit and receive a confirmation by email. Your salon memory stays available until the end of the paid period, and you can export your data beforehand. After that we do not keep it longer than necessary.

Which add-ons can I book?

You can add extra chairs, further tablets at the chair, extended reporting, the manufacturer connection, a personal setup session and extended support. Every add-on can be booked and dropped monthly.

The world's best salons run on Saloncare®.

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